By accessing or using the website at www.inboundflux.com (the "Website") or by engaging Inbound Flux Inc. to provide any services, you ("Client", "you", or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or engage our services.
These Terms constitute a legally binding agreement between you and Inbound Flux Inc. ("Inbound Flux", "we", "us", or "our"), a corporation incorporated under the laws of Ontario, Canada.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Inbound Flux Inc. is an AI-powered digital marketing agency based in Ottawa, Ontario, Canada. We provide marketing services to businesses across Canada and internationally. Our principal contact information is:
Inbound Flux offers AI-powered digital marketing services, which may include but are not limited to:
The specific services to be provided, the scope of work, and any applicable ad spend budgets will be set out in a separate Service Agreement or Statement of Work signed by both parties prior to work commencing.
All client engagements with Inbound Flux are governed by a written Service Agreement, which will outline the specific services to be provided, deliverables, timelines, fees, and any additional terms specific to your engagement.
These Terms of Service form the foundation of every client relationship and apply in conjunction with any Service Agreement. In the event of any conflict between these Terms and a signed Service Agreement, the terms of the Service Agreement will prevail.
We do not require long-term contracts. All service engagements operate on a month-to-month basis unless otherwise agreed in writing. This is a core commitment of how we do business.
Our current service pricing is published on our website and is subject to change. Pricing applicable to your engagement will be confirmed in your Service Agreement. All prices are listed in Canadian dollars (CAD) unless otherwise specified.
Invoices are issued at the beginning of each monthly service period. Payment is due within 14 days of the invoice date unless otherwise agreed in your Service Agreement. We accept payment by e-transfer, credit card, and bank transfer.
Invoices that remain unpaid after 30 days from the due date may be subject to an interest charge of 1.5% per month (18% per annum) on the outstanding balance. We reserve the right to pause or suspend services for accounts with overdue invoices until payment is received.
Where Inbound Flux manages paid advertising campaigns on your behalf, advertising spend (amounts paid directly to platforms such as Google or Meta) is billed separately and is not included in our service management fees unless explicitly stated in your Service Agreement. You are responsible for funding and maintaining sufficient ad account balances.
Our fees are exclusive of applicable taxes. HST or other applicable taxes will be added to invoices as required by Canadian tax law.
Either party may terminate a service engagement at any time by providing a minimum of 30 days' written notice to the other party. Notice must be sent to hello@inboundflux.com or via any other written method specified in your Service Agreement.
During the 30-day notice period, all services will continue and fees for that period remain payable in full. There are no early termination fees or penalties for cancellation — the 30-day notice period is the only requirement.
Upon termination, we will:
Inbound Flux reserves the right to terminate an engagement immediately in cases of non-payment, breach of these Terms, or conduct that we reasonably determine to be harmful, illegal, or contrary to our values.
To enable us to deliver our services effectively, you agree to:
Delays or failure on the part of the Client to fulfil these responsibilities may impact the timeliness and quality of our deliverables. Inbound Flux shall not be held responsible for service delays caused by the Client's failure to cooperate.
Upon receipt of full payment for the relevant service period, all original content, creative assets, and deliverables created specifically for you by Inbound Flux under a Service Agreement become your property. This includes blog posts, ad copy, graphics, and similar materials.
Our proprietary AI systems, processes, methodologies, templates, frameworks, and internal tools remain the exclusive intellectual property of Inbound Flux at all times. Engagement of our services does not grant you any licence or ownership rights over our tools or systems.
Any intellectual property you provide to us (your brand assets, logos, copy, data, etc.) remains your property. By providing such materials, you grant us a non-exclusive licence to use them solely for the purpose of delivering our services to you.
All content on the Inbound Flux website, including text, graphics, logos, and design, is the intellectual property of Inbound Flux Inc. and is protected by applicable Canadian and international copyright law. You may not reproduce, distribute, or use our website content without our express written permission.
Both parties acknowledge that in the course of the engagement, each may have access to confidential information belonging to the other, including but not limited to business strategies, financial data, customer information, marketing plans, and proprietary processes.
Each party agrees to:
This confidentiality obligation survives the termination of any service engagement for a period of 3 years.
We commit to applying our full expertise, best practices, and AI-powered tools to every client engagement and to working diligently toward your marketing goals. However, no ethical marketing agency can guarantee specific results, and any agency that does so is making representations it cannot support.
Our website and any communications from our team that reference industry benchmarks, typical results, or potential outcomes are provided for illustrative purposes only and do not constitute a guarantee of performance for your specific business.
Our services are provided "as is" and to the best of our professional ability. We do not warrant that our services will be uninterrupted, error-free, or that they will meet your specific requirements beyond those set out in your Service Agreement.
To the maximum extent permitted by applicable Canadian law, Inbound Flux's total liability to you for any claim arising out of or related to these Terms or any Service Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you to Inbound Flux in the three (3) months immediately preceding the event giving rise to the claim.
In no event shall Inbound Flux be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunities, or business interruption, even if we have been advised of the possibility of such damages.
This limitation of liability does not apply to damages arising from Inbound Flux's gross negligence, wilful misconduct, or fraud.
You agree to defend, indemnify, and hold harmless Inbound Flux Inc., its officers, employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:
By accessing our website, you agree not to:
We reserve the right to restrict or terminate access to our website for any user who violates these conditions.
These Terms of Service, and any dispute arising out of or in connection with them, are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes informally by contacting the other party in writing and allowing 30 days to attempt a good-faith resolution.
If informal resolution is unsuccessful, the parties agree that any legal proceedings shall be brought exclusively in the courts of the Province of Ontario, and both parties irrevocably submit to the jurisdiction of those courts.
We reserve the right to update or modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We will make reasonable efforts to notify active clients of material changes by email.
Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Terms. If you disagree with any changes, please contact us to discuss, or discontinue use of our services with notice as described in Section 6.
If you have any questions about these Terms of Service, please contact us:
These Terms of Service were drafted for Inbound Flux Inc. and reflect our genuine business practices. They are intended to be clear, fair, and compliant with applicable Canadian law. They do not constitute legal advice. If you have specific legal concerns, we recommend consulting a qualified lawyer in your jurisdiction.